Legacy Tax & Resolution Services

National Tax Relief, Inc. – Riverside, CA – Review

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National Tax Relief, Inc. – Riverside, CA – Review

  • In operation since October 1991.
  • Rating with the BBB is an A+.  The company has received one complaint within the last three years.  The business response to this complaint can be viewed on the BBB website.
  • This business is NOT a BBB Accredited Business. 
  • There is an owner listed with the BBB, but none listed on the company website.  The website does not list any employees, education or expertise.   
  • This company provides tax resolution and tax preparation services.
  • The website https://nationaltaxreliefinc.com has good information, such as; Tax news articles, testimonials, list of services with description of each service, video gallery and FAQ’s.  They do mention they have pricing on the website, but to call for a quote and no price is listed.
  • You can check for other reviews at https://nationaltaxreliefinc.com/reviews or by searching National Tax Relief, Inc. Reviews .  BBB ratings can usually be found by searching National Tax Relief, Inc. BBB Rating or National Tax Relief, Inc. BBB.  Complaints can usually be found by search for National Tax Relief, Inc. Complaints
  • There is an 844 number listed for a free consultation.  You may also complete the contact form located on the site.

Some tax relief companies are considered disreputable due to the volume of customer complaints.  These sinister players typically have high fees, give false promises, and some may even be downright scams.  The tax relief industry indeed has some bad players that provide a black eye to the industry; there are also plenty of reputable tax relief companies with proven records of success.  To help you tell the difference, we’ve reviewed 273 Primary Tax Resolution firms and 957 Smaller  Tax Resolution firms.  We score them on what is a fair criterion (listed below) to evaluate all firms.  Next, we provide a scoring sheet to evaluate your top five choices that you have chosen to interview.

 

We believe that you should do your homework when it comes to working with a Tax Resolution Firm. We believe that you should narrow your list to probably less than five firms based on your chosen criteria.

Once you narrow your list, you should contact each firm to determine the;

  1. Do you get to talk to a professional who can discuss options, or are you talking to a salesperson interested in getting you to write as big a check as possible,
  2. Is the process structured in work increments where you will know in advance what each section of the work is to be performed and the cost?

The following is my opinion of how Tax Resolution Firms should be rated:

  1. The firms should have a good rating with the Better Business Bureau. The BBB rates firms from A+ to F.
  2. Why BBB Accreditation – the Better Business Bureau should accredit Tax Resolution firms. Accreditation with the BBB means the BBB has determined that the business meets accreditations standards, including a commitment to make a good faith effort to resolve consumer complaints. BBB-accredited companies pay a fee for accreditation review and monitoring for continued compliance.  (Click the Rating Matrix Column to see the BBB page)
  3. The number of complaints with the Better Business Bureau should be as low as possible. While it may be difficult never to have a complaint, it is crucial to see how the firm handles complaints.  (Click the Matrix Rating Complaints Column to see the BBB Complaints page)
  4. The firm should disclose the ownership structure so that if you have a problem, you know how to address it. When the owner or owners are not disclosed, I believe they are hidden for a reason.
  5. I believe that a Tax Resolution firm should provide tax preparation services. Unfortunately, outside firms prepare returns based on their own priorities.  We have tried over the years to work with the taxpayers tax preparation firm, especially with multiple returns, and it usually turns out to be a disaster.  

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